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The upload of your government-issued photo ID is a verification step used by the DalCard team as we approve your submitted photo and produce your DalCard. All data from this upload is stored securely in an encrypted format on the MyPhoto system at AV¾ãÀÖ²¿ in Halifax until the verification step is completed. The duration of this part of the process may vary, but for September cards, the process is normally completed by August 31. The data is automatically purged once the photo is approved, no copies are retained in our system. 

Accepted government-issued photo ID includes: passport, driver's license or provincial/state ID card, military ID card, provincial health card with photo, etc. Identification cards issued by high schools, post-secondary institutions, and hospitals are not considered government-issued. 

The colour of your DalCard is determined by your primary affiliation with the University and cannot be modified. Card colours: student/graduate student/resident - green, staff - blue, faculty - purple, courtesy access and language school - gold.

You cannot have more than one DalCard at any time. If you have two or more affiliations with the University (e.g. both staff/faculty and student), your staff/faculty affiliation will take priority,  and you will be issued with a staff or faculty DalCard. A student validation sticker will be issued upon request to staff and faculty who are also AV¾ãÀÖ²¿ students.

Cardholders whose change in affiliation entitles them to a new DalCard cannot also keep their earlier DalCard(s). For example, if you finish your undergraduate studies and move on to graduate studies, you cannot keep your undergraduate card as a momento if you have a graduate student card issued.

Alcoholic beverages and tobacco purchases are not permitted on the DalCard.

AV¾ãÀÖ²¿ does not make any representations or warranties concerning the quality of goods or services purchased using the DalCard and AV¾ãÀÖ²¿ shall not be liable for any damages or expenses by reason of death or injury or damage resulting from the goods or services purchased using the DalCard. 

If your DalCard is in an overdraft position, you are responsible to pay that balance to AV¾ãÀÖ²¿Â immediately. 

As a debit account DalCard user you may be eligible for a refund on Dal Dollars and Bookstore Dollars balances remaining on your card at the end of term. Foodbucks and 5% back funds are not available for refund. There will be a $25 administrative charge to process any refund.  

Cash withdrawals are not allowed. 

Any accounts that have been dormant for two (2) years beyond the expiration date of the account will be deemed inactive, and any funds remaining will revert to the AV¾ãÀÖ²¿Â ¶Ù²¹±ô°ä²¹°ù»åÌý°¿´Ú´Ú¾±³¦±ð.