My account
General questions
Your AV整氈窒 NetID provides access toDalOnline,MyDal, Microsoft 365 Email, Brightspace, computer labs, and many other services.
Completing the form on the willinitiatethe皋ne-time process that will activate your account. Complete details about the process will be displayed aftersubmitting.
With your NetID and password youare able to log in and (NetID login required).
For more about your account balances, see the Your Account page.
Once you have replaced your card, the old one can no longer be reactivated or used. You must always use the most recent card. If your card is lost and you need it replaced,visit our Lost or damaged card page.泭
If you find your card before having it replaced, you can reactivate it
None of your personal information (address, phone number, gender, marital status,etc.) appears printed on theDalCard. That data is managed and can be changed by contacting the Registrars Office (admissions@dal.ca) for students or Payroll (payroll@dal.ca) for staff/faculty.
First, try not including the @dal.caportion. You can troubleshoot your NetID .
郭硃莽喧梭聆,純helpdesk@dal.ca畚anprovide assistance.
You may fill outinformation on theRequest a refundpage. There is a $25 administration fee that will be withheld from your refund. Refunds are processed in December, April, and August.
After the request is processed, please allow up to 20 business days for the funds to be deposited in your account.
PIN setting/use
Your PIN is a personal4-digitnumeric code used in conjunction with your DalCard to gain building access when applicable.
Your PIN is private. It should be set by yourself by(NetID login required), then selecting Manage Campus ID > Change your card PIN.胼浩nter your 4-digit numeric PIN and enter it again.泭Thatsit!胼
Getting my DalCard
Online photo submission
Only new-to-AV整氈窒 students/staff/faculty canuse theonline photo submission tool.泭Returning persons must visit the嗨硃梭唬硃娶餃泭倏款款勳釵梗 with an electronic photo ready and send the new photo by email todalcard@dal.ca.
See our Troubleshooting section on the online photo submission page for common problems and suggested solutions.
Students must be registered for courses in the current semester for at least two business days for us to produce yourDalCard.
The card will function thesame,but we recommend visiting us with your old card to exchange for the correct one.
King's students
啦堯梗泭嗨硃梭唬硃娶餃泭倏款款勳釵梗 canassistboth AV整氈窒 and Kings students for IDs as well as theUPass.
Yes! Please visit the嗨硃梭唬硃娶餃泭倏款款勳釵梗 with your old card and we will print your new one.
Vertical ID tags
釦喧喝餃梗紳喧莽:泭Vertical ID tags must be requested and distributed by your faculty department.
Staff: Please emailyour student lists to dalcard@dal.cawith all tag specifications for new classes as well as for replacement tags.
Distance students, faculty and staff
Students who are registered in a program delivered byDistance Education, andfaculty and staff working on campuses outside Halifax or Truro, have access to a digital DalCard. Physical DalCards are no longer available for distance.泭
Find out more about DalCard access for Distance students, faculty, and staff.泭
Using my DalCard
Refunds (for purchases)
Refunds must be authorized by the source of the purchase, not the嗨硃梭唬硃娶餃泭倏款款勳釵梗 (e.g. if your print job failed, speak to the desk staff at that location).
Dalplex
Dalplexmemberships for full time students are automatically managed byDalplexand informed by your Student Account fees. All other students can speak with the Client Experience desk atDalplexabout their membership options.
Yourproxnumber can be found on the back of yourDalCardon the top right corner. You can also retrieve it by (NetID login required).
Food/meal plans
Contact the Residence Office on your campus forassistancewith residence meal plans.
晨硃梭勳款硃單:泭residence@dal.ca
啦娶喝娶棗:泭residence.ac@dal.ca.
Meal plan information for your campus can be found in our Campus dining section. To make a purchase, you will be prompted to log in to yourDalCardaccount.
Halifax campuses only: If you are under the30-daylimit for refunds, please contactfood@dal.cafor assistance.特ee the site for full terms and conditions and refund policy.
For troubleshooting off-campus meal plans, please contactdalcard@dal.ca.
Library/Novanet
YourNovanetBarcode can be found on the bottom of yourDalCardor by and selecting Personal Settings."
Building access
Residence students: Visit your residence front desk and/or contact the Residence Office by email (residence@dal.ca).
Faculty and staff: 楚鳥硃勳梭泭support@dal.cafor troubleshootingassistanceor have your supervisor email to request new building access on your behalf. For full information on employee building access, visit the Faculty and staff page.
UPass
Visit the UPass site for more information about the UPass program.
Faculty and staff
Deposit DalCard funds (internal)
楚鳥硃勳梭泭dalcard@dal.caan Excel document with Banner numbers, dollar values, and the department org to bill.
Try logging into the(NetID login required).泭
If you can login successfully, please emaildalcard@dal.cato verify your photo submission.
If you are unable to log in, it is because your account has not yet been created. Please reach out to your supervisor or Payroll to verify that your paperwork has been completed.
Employees on term or contract may additionally require courtesy access paperwork completed through the People and Culture office by their supervisor.
